Privacy Policy

This Privacy Policy was last updated on 29th December 2021.

We value the trust you place in us. That's why we insist upon the highest standards for secure transactions and customer information privacy. Please read the following statement to learn about our information gathering and dissemination practices.


  • Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically.

  • By visiting this Website you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree please do not use or access our Website.

  • By mere use of the Website, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the Terms of Use.

The primary purpose of our Site and the Services is to allow you to enroll in and take online courses on a variety of topics (“Courses”). For the purpose of this Privacy Policy, information that you provide through the Site can be in one of two categories: information relating to your use of the Site or the Services, including, without limitation, enrollment information for Courses, is referred to as “Site Information,” while information relating to taking the Courses, including, without limitation, interchanges with the Course Authors (“Course Authors”), other students (“Users”), answers, essays and other items submitted to satisfy Course requirements, is referred to as “Course Information.”


The purpose of this Privacy Policy is to describe how the Website, and/or any part of the website available on its sub-domain, and/or its mobile applications and/or or any other related website and/or mobile applications on which the Services and Content is available. (hereinafter, "Learneca”, “Platform”, “we” “us”, “our”) collects, uses and shares information about you through our online interfaces (e.g., websites and mobile applications) owned and controlled by us. Please read this notice carefully to understand what we do. If you do not understand any aspects of our Privacy Policy, please feel free to contact us at Your use of our Platform is also governed by our Terms of Use. This Privacy Policy, together with our Terms of Use, Copyright Guidelines, any other Terms of Use or Guidelines connected with the use of the Website, constitute a legally binding agreement between you and the Website in relation to your use of the Services.


This Privacy Policy covers information we collect from you through our Platform. Some of our Platform’s functionality can be used without revealing any personal information, though for features or services related to the Online Courses, Unleavable Feed and Mentorship Platform, as described in the Terms of Use of the Platform, personal information is required. If you do not use these specific features or services on the Platform, then the only information we collect will be "Non-Personal Information" (i.e., information that cannot be used to identify you). Non-Personal Information includes but is not limited to information such as the web pages that you have viewed. In order to access certain features and benefits on our Platform, you may need to submit "Personally Identifiable Information" (i.e., information that can be used to identify you). Personally Identifiable Information can include information such as your name, phone number and email address, among other things. You are responsible for ensuring the accuracy of the Personally Identifiable Information you submit to us. Inaccurate information may affect your ability to use the Platform, the information you receive when using the Platform, and our ability to contact you. For example, your email address and mobile number should be kept current because that is one of the primary manners in which we communicate with you.


By submitting any Personally Identifiable Information to us, you consent and agree that we may collect, use and disclose such Personally Identifiable Information in accordance with this Privacy Policy and our Terms of Use, and as permitted or required by law. If you do not agree with these terms, then please do not provide any Personally Identifiable Information to us. If you refuse or withdraw your consent, or if you choose not to provide us with any required Personally Identifiable Information, we may not be able to provide you with the services that can be offered on our Platform.


We gather two types of information about users through the Platform:

Non-Personal Information

When users come to our Platform, we may track, collect and aggregate Non-Personal Information indicating, among other things, which pages of our Platform were visited, the order in which they were visited, when they were visited, and which hyperlinks were "clicked” We also collect your interactions within the Platform, which includes but not limited to a User/Student User’s behaviour in Unleavable Feed, Mentorship Platform, accessing video lectures among others. We also collect information from the URLs from which you linked to our Platform. Collecting such information may involve logging the IP address, operating system and browser software used by each user of the Platform. Although such information is not Personally Identifiable Information, we may be able to determine from an IP address a user’s Internet Service Provider and the geographic location of his or her point of connectivity.

We also use or may use cookies and/or web beacons to help us determine and identify repeat visitors, the type of content and Platform s to which a user of our Platform links, the length of time each user spends at any particular area of our Platform, and the specific functionalities that users choose to use. Essentially, cookies are a user’s identification card for the Learneca servers. Web beacons are small graphic files linked to our servers that allow us to track your use of our Platform and related functionalities. Cookies and web beacons allow Learneca to serve you better and more efficiently, and to personalize your experience at our Platform. Cookies and web beacons are not used to retain Personally Identifiable Information. From time to time we may also use additional typical methods of collecting data. You should be able to control how and whether cookies will be accepted by your web browser.

Personally Identifiable Information

We collect Personally Identifiable Information that you provide to us when you register for free materials, update or change information for your account, purchase products or services, complete a survey, sign-up for email updates or Online Courses, send us email messages, and/or participate in Online Courses or other services on our Platform. We may use the Personally Identifiable Information that you provide to respond to your questions, provide you the specific course and/or services you select, send you updates about Online Courses offered by Learneca and send you email messages about Platform maintenance or updates.


If you subscribe to any free, trial material that is being provided on our Platform, you may be required to provide us with Personally Identifiable Information such as your name, email address, phone number, work experience, college experience among others.


The Platform may offer you the ability to receive updates via email if you so choose to subscribe to the same. In order to subscribe to these services, you may be required to provide us with Personally Identifiable Information such as your name and email address, among other things.


The Platform offers users the opportunity to participate in an Online Course on or through the Platform. If you desire to participate in an Online Course, you will be asked to provide us with certain information necessary to access such Online Courses. This information may include, among other things, your name, email address, payment information, academic background, work experience and CV. If you participate in an Online Course, we may collect from you certain student-generated content, such as assignments you submit to us. We also collect aggregated information about the external links you submit to the Platform’s feed. We also collect course data, such as student responses to Online Course videos and study material in the form of notes, exams and surveys.


We may receive Personally Identifiable Information when you send us an email message or otherwise contact us.


We may receive Personally Identifiable Information when you access or log-in to a third party Platform, e.g. Facebook, from our Platforms. This may include the text and/or images of your Personally Identifiable Information available from the third party Platform.


We may receive Personally Identifiable Information when you provide information in response to a survey operated by us.


Learneca uses thrid party tools and services on the Learneca Platforms that may collect non-financial individual-level user data regarding the individual’s use of that Platform while engaged with such Online Course and Unleavable Feed related activities, and the partner sites may share that data with us for the purpose of improving Learneca's Services, the partner site’s services, and the individual’s education experience. This data includes information such as the amount of time spent on the partner Platforms, entire user journey on the platforms, different events triggered by the users and pages viewed among other details.


Notwithstanding the above, you understand and agree that to ensure the performance of the Services under this Agreement and provide better Value Added Services to you, the Platform reviews your data collected to run aggregated and anonymized analysis through its internal system. Also, aggregated, anonymous data may be further shared with third party analytics, search engine providers to assist in continuous improvement and optimization of the Services offered through the Platform.


Learneca provides you with the ability to pay for Online Courses and other services using a credit card, debit card, net banking through a third party payment processing service provider. Please note that our service provider – not Learneca – collects and processes your credit card information and we will not be liable for any damages of any kind arising from the use of the service provider website or any partner website, including, but not limited to compensatory, direct, indirect, incidental, punitive, special or consequential damages, loss of data, goodwill, business opportunity, income or profit, loss of or damage to property and claims of third parties. The User can reach out to the individual Banks and the Payment Gateway systems for any dispute with regards to the transactions.


Learneca takes your right to privacy very seriously and has taken measures to safeguard, protect and respect your Personal Information and share it to the extent agreed by you through the Terms of Use.


In accordance with the Information Technology Act, 2000 and applicable rules made thereunder, the Grievance Officer for the purpose of your personal sensitive information as governed by this privacy policy is Ritisha Vadalia and can be reached at


By visiting the Platform, you agree that the laws of India without regard to any conflict of laws principles govern this privacy policy, and any dispute of any sort that might arise between you and Learneca or its affiliates.

9. Material Changes

Please note that we review and may make changes to this Privacy Policy from time to time. Any changes to this Privacy Policy will be effective immediately upon posting on this page, with an updated effective date. By accessing the Platform after any changes have been made, you signify your agreement to the modified Privacy Policy and all of the changes. In case you miss the notation described above, be sure to return to this page periodically to ensure familiarity with the most current version of this Privacy Policy.


Our Platform is not intended for use by minors, and Learneca does not knowingly collect personal data from minors, without the approval of a parent or other authorized person. If we become aware that a minor has registered without such approval, we will expunge any related Personally Identifiable Information of such minor from our records.

Refund & Cancellation Policy

Below are the terms and conditions that govern the Refund Policy.

When you buy a course on Learneca you agree to our Privacy Policy, Terms and Conditions and the points below.

Purchase of Courses online

Cancellation / refund in any course hosted on the learning platform is not possible once purchase has been made.